{"id":29406,"date":"2025-11-17T23:34:07","date_gmt":"2025-11-17T22:34:07","guid":{"rendered":"https:\/\/rivuswatch.com\/?page_id=29406"},"modified":"2025-11-17T23:38:09","modified_gmt":"2025-11-17T22:38:09","slug":"reklamacni-rad","status":"publish","type":"page","link":"https:\/\/rivuswatch.com\/en\/reklamacni-rad\/","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29406\" class=\"elementor elementor-29406\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-0cf846b e-flex e-con-boxed e-con e-parent\" data-id=\"0cf846b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c6ddb1 elementor-widget elementor-widget-wd_text_block\" data-id=\"2c6ddb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2>Reklama\u010dn\u00ed \u0159\u00e1d spole\u010dnosti Rivus watch s.r.o.<\/h2><p><strong>\u00da\u010dinn\u00fd od 1. listopadu 2025<\/strong><\/p><h3>I. Z\u00e1kladn\u00ed ustanoven\u00ed<\/h3><ol><li>Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje zp\u016fsob a podm\u00ednky uplatn\u011bn\u00ed pr\u00e1v kupuj\u00edc\u00edho z vadn\u00e9ho pln\u011bn\u00ed a ze z\u00e1ruky za jakost u zbo\u017e\u00ed zakoupen\u00e9ho prost\u0159ednictv\u00edm internetov\u00e9ho obchodu <strong>www.rivuswatch.com<\/strong> provozovan\u00e9ho spole\u010dnost\u00ed <strong>Rivus watch s.r.o.<\/strong>, se s\u00eddlem P\u0159emyslovc\u016f 992\/52, 709 00 Ostrava, I\u010cO: 23616105 (d\u00e1le jen \u201e<strong>prod\u00e1vaj\u00edc\u00ed<\/strong>\u201c).<\/li><li>Reklama\u010dn\u00ed \u0159\u00e1d je ned\u00edlnou sou\u010d\u00e1st\u00ed v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek prod\u00e1vaj\u00edc\u00edho. \u0158\u00edd\u00ed se z\u00e1konem \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk, a z\u00e1konem \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele.<\/li><\/ol><h3>II. Odpov\u011bdnost prod\u00e1vaj\u00edc\u00edho za vady<\/h3><ol><li>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 kupuj\u00edc\u00edmu, \u017ee zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed nem\u00e1 vady a odpov\u00edd\u00e1 sjednan\u00e9mu popisu, druhu a jakosti.<\/li><li>Prod\u00e1vaj\u00edc\u00ed poskytuje na zbo\u017e\u00ed <strong>z\u00e1ruku za jakost v d\u00e9lce 24 m\u011bs\u00edc\u016f<\/strong>, pokud nen\u00ed uvedeno jinak.<\/li><li>Z\u00e1ruka se nevztahuje zejm\u00e9na na:<ul><li>b\u011b\u017en\u00e9 opot\u0159eben\u00ed zbo\u017e\u00ed zp\u016fsoben\u00e9 jeho obvykl\u00fdm pou\u017e\u00edv\u00e1n\u00edm,<\/li><li>opot\u0159eben\u00ed mechanick\u00fdch \u010d\u00e1st\u00ed hodinek (\u0159em\u00ednky, tahy, skl\u00ed\u010dka, korunky, povrchov\u00e9 \u00fapravy, galvanizace \u010di PVD vrstvy),<\/li><li>vybit\u00ed nebo zkr\u00e1cen\u00ed \u017eivotnosti baterie u kvartzov\u00fdch model\u016f,<\/li><li>po\u0161kozen\u00ed zp\u016fsoben\u00e9 neodborn\u00fdm z\u00e1sahem, neautorizovan\u00fdm servisem \u010di \u00fapravami,<\/li><li>po\u0161kozen\u00ed vznikl\u00e9 p\u00e1dem, n\u00e1razem, vlhkost\u00ed, chemik\u00e1liemi, extr\u00e9mn\u00ed teplotou nebo magnetick\u00fdm polem,<\/li><li>vniknut\u00ed vody do hodinek v rozporu s deklarovanou vodot\u011bsnost\u00ed,<\/li><li>po\u0161kozen\u00ed vznikl\u00e9 nedodr\u017een\u00edm n\u00e1vodu nebo z\u00e1sad \u00fadr\u017eby,<\/li><li>drobn\u00e9 vizu\u00e1ln\u00ed odchylky vypl\u00fdvaj\u00edc\u00ed z ru\u010dn\u00ed v\u00fdroby \u010di p\u0159irozen\u00fdch vlastnost\u00ed materi\u00e1lu,<\/li><li>vady vznikl\u00e9 v d\u016fsledku ud\u00e1losti vy\u0161\u0161\u00ed moci.<\/li><\/ul><\/li><li>U vintage a ru\u010dn\u011b vyr\u00e1b\u011bn\u00fdch model\u016f m\u016f\u017ee b\u00fdt rozsah z\u00e1ruky omezen na vybran\u00e9 komponenty; kupuj\u00edc\u00ed je informov\u00e1n p\u0159edem.<\/li><\/ol><h3>III. Uplatn\u011bn\u00ed reklamace<\/h3><ol><li>Kupuj\u00edc\u00ed je povinen uplatnit reklamaci bez zbyte\u010dn\u00e9ho odkladu po zji\u0161t\u011bn\u00ed vady, nejpozd\u011bji v\u0161ak do uplynut\u00ed z\u00e1ru\u010dn\u00ed doby.<\/li><li>Reklamaci je mo\u017en\u00e9 uplatnit:<ul><li>e-mailem na: <a href=\"mailto:info@rivuswatch.com\">info@rivuswatch.com<\/a>,<\/li><li>po\u0161tou nebo osobn\u011b na adrese:<br \/><strong>Rivus watch s.r.o.<br \/>P\u0159emyslovc\u016f 992\/52<br \/>709 00 Ostrava<br \/>\u010cesk\u00e1 republika<\/strong><\/li><\/ul><\/li><li>P\u0159i uplatn\u011bn\u00ed reklamace kupuj\u00edc\u00ed uvede:<ul><li>\u010d\u00edslo objedn\u00e1vky nebo doklad o koupi,<\/li><li>popis vady a jej\u00ed projev,<\/li><li>n\u00e1vrh zp\u016fsobu vy\u0159\u00edzen\u00ed (oprava, v\u00fdm\u011bna, sleva, odstoupen\u00ed).<\/li><\/ul><\/li><li>Zbo\u017e\u00ed mus\u00ed b\u00fdt p\u0159ed\u00e1no \u010dist\u00e9 a bezpe\u010dn\u011b zabalen\u00e9. Doporu\u010dujeme zas\u00edlat jako poji\u0161t\u011bnou z\u00e1silku.<\/li><\/ol><h3>IV. Vy\u0159\u00edzen\u00ed reklamace<\/h3><ol><li>Prod\u00e1vaj\u00edc\u00ed posoud\u00ed opr\u00e1vn\u011bnost reklamace a rozhodne o zp\u016fsobu jej\u00edho vy\u0159\u00edzen\u00ed.<\/li><li>Reklamace spot\u0159ebitele bude vy\u0159\u00edzena <strong>nejpozd\u011bji do 30 dn\u016f<\/strong>, pokud se strany nedohodnou jinak.<\/li><li>P\u0159i opr\u00e1vn\u011bn\u00e9 reklamaci:<ul><li>bude zbo\u017e\u00ed opraveno nebo vym\u011bn\u011bno za nov\u00e9,<\/li><li>nebo bude poskytnuta sleva,<\/li><li>nebo dojde k odstoupen\u00ed od smlouvy a vr\u00e1cen\u00ed kupn\u00ed ceny.<\/li><\/ul><\/li><li>O zp\u016fsobu vy\u0159\u00edzen\u00ed bude kupuj\u00edc\u00ed informov\u00e1n e-mailem \u010di p\u00edsemn\u011b.<\/li><li>V p\u0159\u00edpad\u011b neopr\u00e1vn\u011bn\u00e9 reklamace m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed po\u017eadovat \u00fahradu n\u00e1klad\u016f (nap\u0159. po\u0161tovn\u00e9ho).<\/li><\/ol><h3>V. Servis hodinek po z\u00e1ruce<\/h3><ol><li>Po z\u00e1ruce poskytuje prod\u00e1vaj\u00edc\u00ed servis na z\u00e1klad\u011b individu\u00e1ln\u00ed cenov\u00e9 nab\u00eddky.<\/li><li>Na poz\u00e1ru\u010dn\u00ed opravy se vztahuje <strong>z\u00e1ruka 6 m\u011bs\u00edc\u016f<\/strong>, pokud nen\u00ed uvedeno jinak.<\/li><li>U vintage a vodot\u011bsn\u00fdch model\u016f nemus\u00ed b\u00fdt zachov\u00e1na p\u016fvodn\u00ed vodot\u011bsnost.<\/li><\/ol><h3>VI. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h3><ol><li>Reklama\u010dn\u00ed \u0159\u00e1d je \u00fa\u010dinn\u00fd od <strong>1. listopadu 2025<\/strong>.<\/li><li>Aktu\u00e1ln\u00ed verze je v\u017edy dostupn\u00e1 na <strong>www.rivuswatch.com<\/strong>.<\/li><li>V p\u0159\u00edpad\u011b rozporu jazykov\u00fdch verz\u00ed je rozhoduj\u00edc\u00ed \u010desk\u00e9 zn\u011bn\u00ed.<\/li><\/ol>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Reklama\u010dn\u00ed \u0159\u00e1d spole\u010dnosti Rivus watch s.r.o. \u00da\u010dinn\u00fd od 1. listopadu 2025 I. Z\u00e1kladn\u00ed ustanoven\u00ed Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje zp\u016fsob a<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29406","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rivuswatch.com\/en\/wp-json\/wp\/v2\/pages\/29406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rivuswatch.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rivuswatch.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rivuswatch.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rivuswatch.com\/en\/wp-json\/wp\/v2\/comments?post=29406"}],"version-history":[{"count":3,"href":"https:\/\/rivuswatch.com\/en\/wp-json\/wp\/v2\/pages\/29406\/revisions"}],"predecessor-version":[{"id":29409,"href":"https:\/\/rivuswatch.com\/en\/wp-json\/wp\/v2\/pages\/29406\/revisions\/29409"}],"wp:attachment":[{"href":"https:\/\/rivuswatch.com\/en\/wp-json\/wp\/v2\/media?parent=29406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}